Vinted Shoppers Voice Displeasure Regarding Size Updates
Shoppers are voicing their frustration following a change that caused listings displaying inaccurate size information.
This online marketplace has updated its size classifications for women's and children's garments without notifying every member regarding the update.
Digital Channels Response
Many shoppers and sellers are posting online claiming that product pages now present a different size category than originally posted as a result of the reclassification.
The platform stated the new system was more in line with other platforms.
They have suggested members to check their listings and update the measurements by hand when needed, causing user dissatisfaction.
Measurement Approach Updates
Previously, the measurements included numerical and alphabetical indicators, for instance S/8 or M/10.
The revised method features a letter and a range such as S/UK 8-10.
In some cases, the sizing has been recategorised - for example a size L was previously a 12 but now shows as UK 16-18.
User Stories
One content creator, who makes TikTok content about plus-size fashion, explained the modification "makes transactions more difficult".
"Rarely do manufacturers list XL as sizes 20-22," which is what Vinted now does.
Another user, from Glasgow, said garments she listed featuring size 14 markings were showing in the marketplace as size 20–22.
"If anyone [who is] size 20-22 buys them they're going to be very disappointed," she explained.
Required Changes
Charlotte Lunn, from Derby, stated she felt frustrated due to the update requiring manual adjustment the sizing for "all her products".
"For me this is particularly frustrating, as I'm chronically ill and platform income has been essential after experiencing income reduction," she explained.
Platform Context
The service features exceeding 100 million users, including 18 million in the UK.
It has become a favored option to second-hand platforms like eBay and Depop.
This is not the initial instance where an unanticipated change to the app has proved unpopular: last year, the service retracted a modification to its shipping options due to shopper criticism.
